2011 to 2015                   Director of Human Resources & Training Development

                                           The Coffee Bean & Tea Leaf , Regional Office - Singapore

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Human Resources

• To take a leading role in the development of the company resourcing policy.

• To develop, regularly review and update the company resourcing strategy.

• To develop, regularly review and update the company resourcing processes and procedures.

• To develop, regularly review and update the company employer branding.

• To maintain and regularly review and update recruitment sources ensuring their effectiveness to sourcing the right candidates.

• To maintain and regularly review and update selection methods used to identify the right talent for the business.

• To ensure that all resourcing activities are within budget.

• To conduct a salary and benefits benchmarking exercise on a 6 monthly basis presenting the findings to the Operations Director.

• To ensure that each job has a job specification, job description and initial training plan.

• To ensure a business case is created and presented for each employment vacancy and that no recruitment commences without managerial authorisation.

• Design and develop selection tools and ensure the respective assessment criteria and scoring is accurate and fair for each vacancy.

• Design, develop and manage assessment centres as required.

• Advise and coach managers on recruitment and selection methods.

• Ensure managers conduct employee probationary period reviews in a timely basis.

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Training and Development

• To take a leading role in the development of the company training and development policy.

• To co-ordinate and assist members of the management team with training and development and performance management of their department employees.

• To ensure that all employees receive all statutory training necessary for their job and induction, health and safety, fire, job skills and customer service training as a minimum.

• To implement and co-ordinate an annual training plan with regular reviews and respective actions.

•  To ensure that individual training needs are identified as part of the employee appraisal system and to ensure that these training needs are dealt with through the appropriate training